TV Information Customer Information Schedule Confirmation
For further information regarding this matter, click here.

Affected Model Numbers: KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5.

STEP 1:  Check your TV model number
to see if it's affected.

Model and Serial Number information can be found on the
label on the back of the television or on the warranty card.

Model and Serial Number Location

STEP 2:  If you have an affected TV Model Number,
please schedule a free service evaluation.

Select your television model number, enter the serial number,
and then click on the Submit button.

Enter Your TV Model Information:

Note: If your model number is not listed on this page, then it
is not affected by this issue, and no service is required.